SELLING OFFER
Seek co-innovation with global enterprises and governmental institutions
Smartwatches and bells, which are part of a cloud-based communication platform for the hospitality industry
168 2023. 5. 30.
Summary
The company is a South Korea-based global technology provider offering a range of smart communication devices and cloud-based services.
The company aims to enhance communication in various settings like hotels, restaurants, and hospitals. The product line-up includes wireless call buttons, receivers, and smartwatches, all seamlessly integrated with a centralized management system.
Currently, the company are actively seeking a distributor in Europe with extensive supply chains. They also wish to collaborate with a company that excels in sales and can effectively market the products in the mentioned business fields.
Advantages and Innovations
This product offers a range of functions to improve communication and efficiency in various workplace settings. The key feature is the ability to customize requests beyond just simple calls, such as menu orders. Compared to similar products by the competitors the key advantages are:
- Improved Communication - enables two-way communication between employees and customers, useful in busy, complex environments such as hotels, where it can be difficult to provide fast and efficient service. By making it easier for guests to communicate their requests and for staff to respond to those requests, the product helps to reduce the number of unnecessary trips and improve the overall flow of service.
- Unlimited Range – it can transmit and receive signals in a Wi-Fi environment. This can be particularly useful in large hotels, resorts, and other venues where guests are spread out over a large area.
- Better Security – uses Wi-Fi to connect to the internet, which provides a higher level of security than RF technology, which is more susceptible to interference and hacking.
- Customization - can be tailored to the specific needs of each workplace, such as by customizing menus or naming calling areas.
- Speed – staff can quickly respond to detailed requests received in message form.
- Data Collection and Management – including daily, weekly, monthly, and yearly analysis of big data, monthly reporting, staff statistics, order analysis, guest feedback, customizable options, and hardware status tracking.
- Save fixed costs - by improving movement efficiency and increasing work capabilities. The product has a low unit price compared to other ordering tablets and can result in faster customer response and higher table turnover.
- Easy to use - easy to set up and use and provides fast and convenient access to the internet. Allows for connection to a dashboard from anywhere via an internet connection, which can be useful for managing and monitoring a business remotely.
Stage of Development
Description
The company specializes in providing communication devices and online cloud services that are designed for use in hospitality environments such as hotels, restaurants, stadium VIP boxes, and hospitals. The devices offered include waiter pager bells, which are used to connect back-of-house and front-of-house operations, serving staff with guests, and the kitchen and manager with the waitstaff.
The waiter pager bells use a wi-fi network to connect with a range of devices, including smartwatches and tablets for kitchen. This allows for seamless communication between all parties involved in the hospitality operation, from the guest to the kitchen staff. The bells are placed on tables, counters, or other easy-to-access locations, and if pressed, they send a notification in message form to all connected smartwatches.
The technology enables real-time communication between staff and patients/guests, ensures swift response during emergencies, and facilitates efficient connections across different departments.
To accommodate the diverse needs of different hospitality environments, the company offers several types of waiters pager bells.
The 3-button pager bell allows customers to bind predefined messages to the 3 buttons and customize the design of the buttons. The E-paper display pager bell features a battery-saving display that shows a dynamic QR code. Guests can scan the code to access the menu on their smartphones and order directly from there. Additionally, this bell features one additional button to request assistance from the staff.
The 1 button-pager bell is a simple device that guests can use to request assistance.
To enable efficient communication, the company also offers a smartwatch that displays messages once a customer order something via the QR code or by a press of a button. The watch displays the location as well as the specific order request, which can be accepted, which is synchronized with the other devices so only one staff member is working on the task.
The tablet (for kitchen) is designed specifically for chefs. With just a press of a button displayed on the screen, chefs can send a message notifying that the food for a particular table is ready. This eliminates the need for them to stay close or speak loudly to communicate.
Furthermore, chefs can inform all employees wearing smartwatches by simply clicking on pre-set messages. These messages can be customized to include information like the ‘last order’ or ‘items that have been sold out’.
The receiver plays a vital role in the functioning of the products. Its main task is to gather signals from bells and transmit them to the cloud server. Simultaneously, the server sends integrated messages to the smartwatches.
After this process, the messages would be appeared on the smartwatches.
The receiver is powered through a USB connection and primarily operates in Wi-Fi environments. This means it can be used anywhere as long as there is a USB port and Wi-Fi available.
Online cloud services are also offered through the company's dashboard, which can be accessed from anywhere with a network connection. The dashboard allows staff members to send messages, and collect and manage customer and staff data, making it easier to manage the operations of the hospitality environment.
In summary, the company offers a range of devices and online cloud services that enable efficient communication between staff members and guests in hospitality environments. The devices and services are designed to accommodate the diverse needs of different hospitality environments and provide a convenient and efficient way to manage operations.
Technology Keywords
Market Application Keywords
Sector Group
Type and Size of Client
Type and Role of Partner Sought
- Type of partner sought
Companies which deal with sales & distribution
- Sales & Distribution:
The company are seeking for a business partner who is rooted in the hospitality industry, specifically in sectors such as food and beverage, hotels, and stadiums. The company`s ideal partner should possess extensive supply relationships with numerous companies or have extensive knowledge of various businesses within the industry.
The company wants to do a collaborative alliance where the partner can actively drive sales expansion, leveraging their existing connections and network to promote and distribute the products to a wider customer base. By combining the innovative offerings with their industry expertise and extensive business relationships, they aim to achieve mutually beneficial growth and success in the market.
Type of Partnership Considered
Company
Internal Reference
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